Droid-Kindle Problems? Here’s The Fix

“Disclosure: I am participating in the Verizon Boomer Voices program and have been provided with a wireless device and six months of service in exchange for my honest opinions about the product.”

I spent quite a few hours trying to get the Kindle app to work on my Droid. That is an understatement. Kindle is a “front page” app for me, so not being able to have it on the Motorola Droid Razr Maxx HD was really ticking me off.

I scoured the web looking for solutions. I took the Droid with me to the Time Shift party at BlogHer13 and one of Verizon’s tech people spent a good hour working on it. And he wasn’t the only one! Kim from Verizon sat with the Droid, just stumped that I was unable to open a single book.

Sure, the would download, but when you would click on the book, immediately I got a message saying “Remove and Download again”. Every single book. Except one! And so I thought it was a publisher glitch. Maybe certain publishers didn’t want their books on a Droid device? I know it’s a stretch to even entertain that thought, but I was totally stumped.

Being the wonderful people that they are, VZWVoices people sent me a replacement phone, the same model, a Droid Razr Maxx HD. I switched out the Sim card and got started setting up the new phone. Verizon makes set up a breeze, and Google makes importing contacts and calendars simple as pie.

This time, I paid really close attention to what I was doing. And yes, I turned on the Kindle app and signed in right away. It worked! Unbelievable! It WAS the first phone. Or was it?

In Settings on the Droid, there is an account list. The first thing on the list was Amazon. I signed in. Immediately a message popped up saying “You have been signed out of Kindle”. What? I thought to myself, how the heck did I miss this pop up message on the first phone? I opened the Kindle app, and sure enough, same old problem. I could download the books, but not access them. I exited Kindle and went back to Settings and signed out of Amazon. I went right back to Kindle, signed back in, and Viola! Kindle worked!

Could it really be this simple? I’ve read pages of threads on Amazon with frustrated people complaining because they had the same thing happen to them. People saying they were taking their phone back. People saying if you “jail break” or whatever the acronym for jailbreaking a Droid is, you could get the Kindle app to work. Well, I’m not tech savy enough to even entertain that thought, plus I don’t think the VZWVoices program would appreciate if I did that. And luckily, it has all worked out with this one simple fix.

In case anyone has this problem in the future, here’s what to do:

Go to: Settings/AccountsThe first Account listed will be Amazon.

Click on that, then sign out.

then go back to your Kindle App and sign in.

Voila!

#Boomer

One Month Review: Motorola Droid Razr Maxx HD

Disclosure:  I am participating in Verizon’s VZWVoices program, and I have been given a Motorola Droid Razr Maxx HD phone to use for six months with unlimited usage. All opinions are my own.#VZWVoices  #Boomer http://disclosureverizon.com

I’ve been using my Droid as part of the VZWVoices program for a month now, so I thought it was time to do an update.

Things I Love About The Droid Razr Maxx HD

Screen Clarity. The screen is amazing. You have to see it to believe it. It has clarity you would expect from an HD TV.

Battery life: Forget to charge it overnight? No problem, it will still work in the morning. I get about 30 hours of battery life out of this phone with my normal daily usage.

Phone Service: Awesome. I haven’t heard “you’re breaking up” once from anyone since I started using this phone. I even had phone service in Alaska.

Size: I really like the size of the Droid.

Apps: Twitter, Facebook, Flickr, Instagram and BlogHer13 all perform flawlessly. And everything looks beautiful on the Razr Maxx HD. I love love love the Google integration that automatically sends your photos to the Google Cloud but doesn’t publish them unless you push share.

It is Karenproof:  It is made with composite materials such as DuPont™ Kevlar® fiber for strength,  and Corning® Gorilla® Glass to protect against scrapes and scratches. So I don’t need to bother with a screen protector. They are so hard to put on “bubbleless”. The Droid also has water–repellent nano coating on the parts inside. So if I drop it in the dishwater, it stands a chance at surviving!

Setup: Set up was really a breeze. I got help of course, when we were given the phone in Chicago. But everything else has been a piece of cake. If you have a google account, the switch from iPhone won’t be that big of a deal for you. I’ve had to re-enter contact information, but that’s always been part of the fun of setting up a new phone. And that is how I learn: hands on.

I had no trouble at all moving my music from iTunes to the Droid. When I connect the Razr Maxx HD to my MacBook Pro, the phone asks me if I want it to be used as a media device or a camera. If I click camera, it acts as any other camera connected to my Mac, it opens iPhoto and I’m prompted to download new photos.

Things I Don’t Love So Much

Kindle App: I cannot download my books onto the Kindle app. I don’t want this to be a deal breaker for me, but I have so many books on the Kindle cloud. I can’t wait until next week when I meet with Verizon again in Chicago at BlogHer13. I’m going to hand it over and beg someone from Verizon to fix it for me. I’ve done extensive research and it seems this is a common problem with this specific Droid phone. My daughter has a Samsung Galaxy S4 and she had no trouble getting her books onto the app. I get an error message telling me I must remove the book and download it again. Every Single Time. ARG! I’ve spent at least 10 frustrating hours trying to make Kindle play nice on the Droid.

Weight: Because of the super battery, this phone is heavier than my iPhone5. After extended use, my left pinky gets tired from holding the phone. It’s a two handed phone, unless you have long fingers and strong hands. #boomer

Camera: For some reason, the photos are a strange elongated size on upload to Flickr. The color temperature is a bit too cool for me. I haven’t found out if I can change these settings yet. I’ve been searching but have found nothing so far. So far, the Droid phone is losing in the photo comparison to the iPhone5. But if you haven’t used an iPhone, you will love the clarity of your outdoor shots.

In summation, this is a great phone, and I am glad that I got the chance to use it for the last month. I’m looking forward to updates and improvements on the Kindle app (Please?) in the next few months.

Can Motorola turn this Apple FanGirl into a Droid user? We’ll see!