“Disclosure: I am participating in the Verizon Boomer Voices program and have been provided with a wireless device and six months of service in exchange for my honest opinions about the product.”
I spent quite a few hours trying to get the Kindle app to work on my Droid. That is an understatement. Kindle is a “front page” app for me, so not being able to have it on the Motorola Droid Razr Maxx HD was really ticking me off.
I scoured the web looking for solutions. I took the Droid with me to the Time Shift party at BlogHer13 and one of Verizon’s tech people spent a good hour working on it. And he wasn’t the only one! Kim from Verizon sat with the Droid, just stumped that I was unable to open a single book.
Sure, the would download, but when you would click on the book, immediately I got a message saying “Remove and Download again”. Every single book. Except one! And so I thought it was a publisher glitch. Maybe certain publishers didn’t want their books on a Droid device? I know it’s a stretch to even entertain that thought, but I was totally stumped.
Being the wonderful people that they are, VZWVoices people sent me a replacement phone, the same model, a Droid Razr Maxx HD. I switched out the Sim card and got started setting up the new phone. Verizon makes set up a breeze, and Google makes importing contacts and calendars simple as pie.
This time, I paid really close attention to what I was doing. And yes, I turned on the Kindle app and signed in right away. It worked! Unbelievable! It WAS the first phone. Or was it?
In Settings on the Droid, there is an account list. The first thing on the list was Amazon. I signed in. Immediately a message popped up saying “You have been signed out of Kindle”. What? I thought to myself, how the heck did I miss this pop up message on the first phone? I opened the Kindle app, and sure enough, same old problem. I could download the books, but not access them. I exited Kindle and went back to Settings and signed out of Amazon. I went right back to Kindle, signed back in, and Viola! Kindle worked!
Could it really be this simple? I’ve read pages of threads on Amazon with frustrated people complaining because they had the same thing happen to them. People saying they were taking their phone back. People saying if you “jail break” or whatever the acronym for jailbreaking a Droid is, you could get the Kindle app to work. Well, I’m not tech savy enough to even entertain that thought, plus I don’t think the VZWVoices program would appreciate if I did that. And luckily, it has all worked out with this one simple fix.
In case anyone has this problem in the future, here’s what to do:
Click on that, then sign out.
then go back to your Kindle App and sign in.